Porter

Days of Working: This position will be based at The University of Sussex, Brighton, working a 3 on 3 off pattern between the hours of 20:25 and 08:30.

Sussex Estates and Facilities (SEF) are recruiting for an Academic Porter/ Janitor at the newly completed Student Centre. You will provide exceptional, high quality customer services to students, staff and visitors, while also supporting with day-to-day facilities services, primarily portering and janitorial.

As part of your role, your key responsibilities will include, but are not limited to:

• Provide portering and janitorial services within the Student Centre, ensuring cleanliness and functionality of all areas.
• Deliver high-quality customer service to students, staff, and visitors, including reception duties and assistance during events.
• Report and relay maintenance and health & safety issues, including emergency requests and inspections.
• Handle deliveries and furniture/equipment movement, including creation/dismantling of setups for events.
• Maintain security and safety protocols, including unlocking/locking premises, assisting with fire alarms, and supporting distressed students.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK and willingness to undertake a DBS.
• Strong communication skills (spoken and written) to provide accurate and informative interactions.
• Customer-focused approach, understanding underlying issues and taking proactive action to resolve them.
• Team collaboration and positive attitude, actively supporting colleagues and contributing to meetings with solutions.
• Problem-solving and initiative, using knowledge and experience to act beyond normal expectations when required.
• Basic IT skills, including computer literacy and familiarity with Microsoft Office for reporting and work order management. 

This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP (SEF) - which is a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate.

OCS is proud to partner with the University of Sussex in this long-term collaboration. With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering. These strengths underpin our commitment to excellence in the SEF partnership.

Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment, guiding how we work and deliver services.

Please note: The employing organisation for this role will be Sussex Estates and Facilities LLP.