Housekeeping Supervisor

Working Pattern

Business Overview:

OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services, including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative, award-winning services to the private and public sectors and supporting the local communities in which it operates.

Key Responsibilities: 

• Team Leadership:

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• Lead and motivate a team of cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work. 

• Supervising:

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•   Oversee the cleaning of interior rooms and exterior areas of public areas and common areas, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements. 

• Inventory Management:

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•   Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Housekeeping Manager for timely resolution. 

• Quality Control:

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• Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary. 

• Training and Development:

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• Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance. 

• Safety Compliance:

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• Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries. 

• Reporting:

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•   Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required. 

• Customer Service:

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• Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.